How do I enter the license code?
From an admin session on the server, open the Printers folder and access the Printing Preferences for the installed product. The license code can be entered into the Licensing tab.
How does your licensing model work?
A license must be purchased for each workstation that accesses SE through the network. For instance, if 8 different workstations will access SE on the network, you must purchase an 8 user license regardless of whether the 8 workstations will access SE at different times or concurrently.
How can I use the software from a laptop?
To create a local client that can be used on a laptop or other unconnected computer, click the Create new pdfFactory Printer button in the Settings tab.
How do I get technical support?
Before you send a technical support request, make sure you have the latest version. We are constantly improving the product and fixing problems.
You can email us at support@avalanche.com.au for technical support. Please indicate the following in your request:
- your operating system
- SE version number
- whether the preview is correct or not
- the applications you are using